Lesson 1 - Creating a Simple Work Process Model

"Your mission, Mr. Phelps, should you decide to accept it, is..."

Remember the old Mission: Impossible TV series? Jim Phelps was given a vague set of instructions and expected to do the impossible in a ridiculously short time with only a handful of people. His tape-recorded charge, which immediately self-destructed, always ended with the admonition "As always, should you or any member of your I.M. Force be caught or killed, The Secretary will disavow any knowledge of your Mission." Is Jim Phelps the role model for your job?

How did Jim go about accomplishing his impossible missions? First, he considered what skills would be needed to accomplish the goal set forth by The Secretary. Then he selected his Core Team, usually members of something called the Impossible Missions Force. He called the team together to discuss the mission, develop their detailed plans, and identify other necessary members of their Team.

That is not a bad model for solving most business problems. It is variously called work process modeling or deployment flowcharting, and is a critical factor in Total Quality Management.

Because Jim Phelps was regularly able to solve seemingly impossible problems, we can safely assume he was using TeamFlow to develop and model his Impossible Missions' processes. Let's follow along and see how he did it.

Start TeamFlow from the Windows Start menu by selecting Start > Programs > TeamFlow 9 > TeamFlow 9.

TeamFlow should start by displaying the Title screen for a few seconds followed by a blank screen. If you have installed the production version of TeamFlow (instead of the free 30-day evaluation copy) you may see a Registration screen prompting you for your Serial Number. Please refer to page 3 of the TeamFlow user's manual for instructions on how to register this product.

Continue with Lesson 1.

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Last Update: October 24, 2005